Key Concepts

Term	Plain‑Language Definition	Where You See It in UI
Agent	LLM‑powered coworker that plans and executes tasks autonomously	Builder → Basic
Personality	Style guide for tone, formality, emoji use, etc.	Builder → Personality
Instruction Set	System & task prompts plus guardrails	Builder → Instructions
Knowledge Base	Chunked docs & URLs the agent can cite	Builder → Knowledge
Task	A runnable job using an agent + input payload	Builder → Tasks
MCP Tool	Secure, versioned integration (API, DB, SaaS)	Integrations page
Policy	Rule evaluated on every tool call	Org Settings → Policies
Micro-VM Sandbox	Ephemeral container (<200ms startup) that runs each tool call	Behind the scenes